English Please
Clear words. A little wit.
Five places jargon likes to hide
Customer service
What can I ask when customer service says “outside policy”?
What does “we have escalated your case” mean?
What does “your feedback is important” actually tell me?
Job adverts
What does “competitive salary” mean?
What does “fast-paced environment” mean in a job advert?
What does “wear many hats” mean at work?
Meetings
Could this meeting be an email?
How do I make meeting next steps clear?
What does “take this offline” mean in a meeting?
Official letters
What does “further action” mean in a letter?
What does “we acknowledge receipt” mean?
What is “supporting evidence” in a letter?
Work emails
How do I chase an unanswered email politely?
What does “per my last email” mean?
What does “please revert” mean in an email?
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The jargon buster
What does “Action” mean?
What does “Bandwidth” mean?
What does “Best in class” mean?
What does “Circle back” mean?
What does “Customer journey” mean?
What does “Deep dive” mean?
What does “Deliverables” mean?
What does “Leverage” mean?
What does “Low-hanging fruit” mean?
What does “Move the needle” mean?
What does “On the same page” mean?
What does “Revert” mean?
What does “Robust” mean?
What does “Scalable” mean?
What does “Stakeholder” mean?
What does “Strategic roadmap” mean?
What does “Synergy” mean?
What does “Take offline” mean?
What does “Touch base” mean?
What does “Value proposition” mean?
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Hello world!
October 5, 2026
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